Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to BlingBae by Suhana Basheer (“we”, “us”, “our”). We operate this store and website, including all related content, features, tools, and services to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify to ensure secure and reliable service.

These Terms of Service (the “Terms”), along with our Privacy Policy, govern your use of the Services. By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our Services.

SECTION 1 – ACCESS AND ACCOUNT

(No changes – retained as standard Shopify terms)

SECTION 2 – OUR PRODUCTS

(No changes – retained as-is)

SECTION 3 – ORDERS

All orders placed are subject to acceptance and availability. We reserve the right to cancel or reject any order for any reason. Once confirmed, orders cannot be cancelled or modified.

Please note:
We follow a strict No Return, No Exchange policy, except as mentioned in Section 4.

SECTION 4 – RETURN & EXCHANGE POLICY

We do not accept returns or exchanges for reasons such as size issues, change of mind, dislike of material/color, or personal preference.

✅ Exchange Exception – Only with Unboxing Video

You may request an exchange only if:

  • Wrong product received

  • Damaged product received

  • Manufacturing defect

Conditions for Exchange:

  • A full unboxing video is mandatory, recorded from the moment of opening the sealed package.

  • The video must clearly show the product issue.

  • Without this video proof, exchange requests will not be accepted.

For exchange requests, email us within 48 hours of delivery at:
📩 blingbaebusuhanabasheer@gmail.com

SECTION 5 – SHIPPING AND DELIVERY

(Standard shipping and handling rules apply – retained as-is)

SECTION 6 – INTELLECTUAL PROPERTY

(All product images, videos, designs, and content belong to BlingBae by Suhana Basheer – retained as usual)

SECTION 7 – OPTIONAL TOOLS

(Retained as-is)

SECTION 8 – THIRD-PARTY LINKS

(Retained as-is)

SECTION 9 – RELATIONSHIP WITH SHOPIFY

(Retained as per Shopify guidelines)

SECTION 10 – PRIVACY POLICY

[Insert your Privacy Policy link here]

SECTION 11 – FEEDBACK

(Retained as-is)

SECTION 12 – ERRORS, INACCURACIES & OMISSIONS

(Retained as-is)

SECTION 13 – PROHIBITED USES

(Retained as-is)

SECTION 14 – TERMINATION

(Retained as-is)

SECTION 15 – DISCLAIMER OF WARRANTIES

(Retained as-is)

SECTION 16 – LIMITATION OF LIABILITY

(Retained as-is)

SECTION 17 – INDEMNIFICATION

(Retained as-is)

SECTION 18 – SEVERABILITY

(Retained as-is)

SECTION 19 – ENTIRE AGREEMENT

(Retained as-is)

SECTION 20 – GOVERNING LAW

These Terms of Service will be governed by the laws of India with exclusive jurisdiction of the courts in Ernakulam, Kerala.

SECTION 21 – CHANGES TO TERMS OF SERVICE

We reserve the right to modify or update these Terms at any time. Updates will be posted on this page.

SECTION 22 – CONTACT INFORMATION

For any questions regarding the Terms of Service, please contact us:

Business Name: BlingBae by Suhana Basheer
Email: blingbaebusuhanabasheer@gmail.com
Business Address:
The BB House
House No. 18/346-E
Thamarachal
Kizhakkambalam P.O
Ernakulam – 683562
Phone Number: 8089240995